Terms & Conditions
1. Introduction & Acceptance
1.1 Binding Agreement
These Terms & Conditions (“Terms”) constitute a legally binding agreement between the Client and Interia Squad and shall apply to all services including but not limited to design, manufacturing, supply, execution, installation, or any related work undertaken by the Company.
1.2 Acceptance of Terms
By engaging the Company’s services, approving a quotation, making any payment, or signing a work order, the Client agrees to be bound by these Terms & Conditions.
1.3 Entire Understanding
These Terms, along with the approved quotation, drawings, BOQ, and work order, constitute the entire understanding between the parties and supersede all prior discussions, representations, or communications.
1.4 Written Modifications Only
No modification, waiver, or amendment of these Terms shall be valid unless made in writing and signed by both parties.
1.5 Applicability
These Terms shall apply to all projects undertaken by the Company unless expressly modified through a signed agreement.
2. Scope of Services
2.1 Defined Scope
The Company shall provide services strictly in accordance with the approved quotation, work order, drawings, specifications, and written confirmations mutually agreed between the parties.
2.2 Nature of Engagement
Depending on the project, the Company’s role may include:
a) Design and space planning
b) Manufacturing and supply of modular kitchens, wardrobes, and custom furniture
c) Execution and installation services
d) Supply-only or execution-only work
The exact scope shall be limited to what is expressly stated in the approved documents.
2.3 Client-Provided Designs
Where the Client provides drawings, concepts, layouts, or specifications:
a) The Company shall execute strictly as per such approved documents.
b) The Company shall not be responsible for design errors, structural feasibility issues, or functional deficiencies arising from client-provided designs.
2.4 Scope Limitation
Any item, work, material, or service not expressly mentioned in the approved quotation or work order shall be deemed excluded.
2.5 Variations & Changes
Any addition, modification, or deviation after approval shall:
a) Require written confirmation,
b) Be treated as a variation,
c) Involve additional cost, and
d) Result in proportionate extension of timelines.
2.6 Written Authority Only
Verbal discussions, informal assurances, or messaging communications shall not modify the approved scope unless confirmed in writing through official email or signed document.
3. Estimates, Quotations & Pricing
3.1 Preliminary Estimates
Any rough estimate, budgetary figure, or verbal indication of cost shared prior to final drawings and BOQ shall be treated as provisional and non-binding.
Such estimates are provided only for discussion purposes and shall not constitute a final quotation or confirmed project value.
3.2 Estimate is Not a BOQ
An estimate shall not be treated as a detailed Bill of Quantities (BOQ).
Final scope, quantities, specifications, and pricing shall be determined only upon issuance of an approved BOQ or formal work order.
3.3 No Finalization Without Written Approval
Even if the Client instructs the Company to initiate work, discussions, concepts, or estimates shall not be considered final unless:
a) Detailed scope is approved in writing
b) Final quotation/BOQ is issued
c) Applicable milestone payment is received
d) In milestone payments means, The work executed up to that stage has been reviewed by the Client during site visits, virtual meetings, calls, or other discussions;
e) The Client has provided necessary approvals and confirmations relating to such completed work;
f) The work executed up to that stage stands accepted by the Client without objection.
Any objections or discrepancies must be communicated in writing prior to release of the respective milestone payment.
3.4 Binding Quotation
Only a written quotation or BOQ issued by the Company and accepted by the Client shall be considered binding.
3.5 Scope-Based Pricing
Pricing is strictly based on approved drawings, specifications, and quantities. Any modification shall result in revised costing.
4. Payment Terms
4A. Interior / Turnkey Projects (Milestone-Based Payments)
4A.1 Payment Schedule
For interior or execution-based projects, payments shall be made as per the milestone schedule agreed in the approved quotation or work order.
4A.2 Payment-Linked Progress
Each stage of work shall commence only upon receipt of the corresponding milestone payment.
Receipt of each milestone payment shall constitute confirmation that the work completed up to that stage has been inspected, approved, and accepted by the Client.
4A.3 Suspension Rights
In case of delay or non-payment, the Company reserves the right to suspend work without liability. Project timelines shall automatically stand extended for the duration of such delay.
4A.4 No Retention
No amount shall be withheld unless expressly agreed in writing.
4B. Furniture / Modular Supply Orders
4B.1 Advance Payment
A minimum of 50% advance shall be payable prior to commencement of production.
4B.2 Balance Payment Before Dispatch
The remaining balance shall ordinarily be payable prior to dispatch or delivery of goods.
4B.3 Exceptional Release (Good Faith Basis)
In exceptional cases, the Company may, at its sole discretion, allow installation prior to receipt of full payment.
Such relaxation shall:
a) Not constitute a waiver of payment terms,
b) Not create a precedent for future projects, and
c) Not affect the Company’s right to recover full outstanding dues.
4B.4 Ownership Until Full Payment
All goods, materials, and products shall remain the property of the Company until full payment is received, irrespective of installation status.
4B.5 Storage & Risk
If goods are ready for dispatch but delivery is delayed due to:
a) Non-payment, or
b) Site not being ready, or
c) Client-requested postponement,
the Company may store the goods at its premises.
The Client acknowledges that the Company does not maintain a dedicated storage facility, and goods stored beyond 7 days from readiness shall be at the Client’s sole risk.
The Company shall not be liable for minor scratches, environmental impact, or incidental damage arising during such extended storage.
The Company reserves the right to levy reasonable storage charges for prolonged retention.
4C. General Payment Conditions (Applicable to All Projects)
4C.1 Interest on Delay
Overdue payments shall attract interest at 18 % per month from the due date until full settlement.
4C.2 Ownership of Goods
All materials and goods shall remain the property of the Company until full payment is received.
4C.3 No Adjustment or Set-Off
The Client shall not adjust or deduct any amount without written consent of the Company.
5. Project Timelines & Delays
5.1 Indicative Timelines
Any timeline provided by the Company is indicative and subject to design approvals, site readiness, and timely payments. Timelines shall not be treated as strict or guaranteed unless expressly agreed in writing. Design discussion period shall not be included in execution timeline.
5.2 Timeline Commencement Condition
For all projects, including interior execution and furniture/manufacturing orders, the project timeline shall commence only after:
a) Finalization of detailed design discussions,
b) Written approval of drawings and specifications by the Client,
c) Confirmation of materials and finishes, etc.
d) Receipt of the applicable advance or milestone payment.
No timeline shall be deemed to have started prior to fulfillment of the above conditions.
5.3 Client-Caused Delays
Any delay arising due to late approvals, design changes, payment delays, site readiness issues, or third-party interference shall automatically extend the project timeline proportionately.
5.4 Suspension of Work
The Company reserves the right to suspend work in case of payment default, approval delays, or site-related issues. Such suspension shall not constitute breach by the Company.
5.5 No Consequential Liability
The Company shall not be liable for rental losses, business losses, penalty claims, or any indirect or consequential damages arising due to project delays.
5.6 Force Majeure
The Company shall not be responsible for delays caused by events beyond its reasonable control including natural disasters, transportation disruptions, material shortages, government restrictions, strikes, or unforeseen circumstances.
6. Suspension, Default & Penalties
6.1 Right to Suspend
The Company reserves the right to suspend, slow down, or withhold work in the event of:
a) Non-payment of any due milestone or balance amount;
b) Delay in approvals, design confirmations, or material selections;
c) Site not being ready or accessible for execution;
d) Conflicting or unclear instructions from the Client;
e) Any material breach of agreed terms by the Client.
Such suspension shall not constitute breach of contract by the Company.
6.2 Automatic Timeline Extension
Where suspension occurs due to Client-related reasons, the project timeline shall automatically stand extended proportionately. The Company shall not be liable for any delay-related claims arising from such suspension.
6.3 No Delay Penalties
Unless expressly agreed in a separate written agreement signed by both parties, the Company shall not be liable for:
a) Delay penalties;
b) Liquidated damages;
c) Rental reimbursement;
d) Business losses;
e) Any indirect or consequential damages arising from delay.
6.4 Client Default & Termination
If the Client fails to cure a payment default, approval delay, or other material breach within 15 days of written notice from the Company, the Company reserves the right to:
a) Suspend or terminate the project, in whole or in part;
b) Retain payments received toward work executed, materials procured, and services rendered;
c) Recover outstanding dues along with applicable interest;
d) Withhold delivery, dispatch, installation, or handover of goods until full settlement;
e) Remove Company-owned materials or equipment from site, where legally permissible;
f) Initiate legal proceedings for recovery of dues and associated costs.
Termination under this clause shall not prejudice the Company’s right to claim compensation for work performed and expenses incurred up to the date of termination.
6.5 Legal Costs
In the event of recovery or enforcement proceedings, the Client shall be liable for reasonable legal expenses incurred by the Company
7. Client Representation, Approvals & Decision Authority
7.1 Authorized Representative
The Client shall designate one authorized representative who shall have full authority to provide instructions, approvals, decisions, and confirmations on behalf of the Client.
All project-related communications shall be routed through such authorized representative.
7.2 Binding Nature of Instructions
Any approval, instruction, or confirmation provided by the authorized representative shall be deemed final and binding upon the Client.
The Company shall not be responsible for internal disagreements among family members, consultants, architects, contractors, or any other persons involved by the Client.
7.3 Conflicting Instructions
If conflicting or inconsistent instructions are received from multiple persons, the Company may:
a) Seek written clarification from the authorized representative; and
b) Suspend work until clear written confirmation is received.
Such suspension shall not be treated as delay attributable to the Company.
7.4 Post-Approval Changes
Once a design, drawing, material, finish, or specification has been approved in writing, any subsequent modification requested due to internal disagreement or preference change shall:
a) Be treated as a Variation Order;
b) Involve additional cost;
c) Result in proportionate extension of project timelines.
7.5 Written Communication Prevails
In case of inconsistency between verbal discussions and written communication, the latest written approval from the authorized representative shall prevail.
8. Warranty & Defect Liability
8.1 Project-Specific Warranty
The warranty applicable to each project shall be as specifically mentioned in the respective quotation, invoice, or warranty document issued for that project.
No warranty shall be deemed applicable unless expressly stated in writing.
8.2 Coverage & Exclusions
The duration, scope of coverage, components covered, and exclusions applicable to the project shall be detailed in the project-specific invoice or warranty documentation shared by the Company’s authorized representative.
8.3 Third-Party Products
Hardware, appliances, accessories, or branded components supplied by third-party manufacturers shall be governed solely by the respective manufacturer’s warranty terms.
The Company shall not be independently liable beyond facilitating coordination, where applicable.
8.4 Warranty Void Condition
The warranty shall stand void in the event of non-payment of any outstanding dues related to the respective project.
8.5 Limitation of Remedy
The Company’s liability under warranty shall be limited to repair or replacement of defective components at its sole discretion and shall not extend to refund of payments or compensation for indirect or consequential losses.
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9. Limitation of Liability
9.1 No Indirect or Consequential Damages
Under no circumstances shall the Company be liable for any indirect, incidental, special, punitive, or consequential damages including but not limited to:
a) Loss of rent;
b) Loss of business or profit;
c) Loss of use;
d) Delay-related penalties;
e) Emotional distress or inconvenience claims;
f) Any third-party claims arising out of the project.
9.2 Monetary Cap on Liability
The total cumulative liability of the Company arising out of or in connection with the project, whether in contract, tort, negligence, or otherwise, shall not exceed the total amount actually received by the Company from the Client for the specific project.
9.3 No Liability for External Factors
The Company shall not be liable for losses arising from:
a) Civil or structural defects;
b) Third-party contractor work;
c) Building management restrictions;
d) Government actions;
e) Force majeure events;
f) Client-provided designs or specifications.
9.4 Sole Remedy
The remedies expressly provided under these Terms shall constitute the sole and exclusive remedies available to the Client.
10. Amendments & Updates to Terms
The Company reserves the right to modify, update, or revise these Terms & Conditions from time to time.
This Document was updated on 01-03-2026